Recent Posts

Coronavirus

4/2/2020 (Permalink)

The Centers for Disease Control and Prevention continues to respond to the novel Coronavirus outbreak. SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. The CDC encourages cleaning of counters, tabletops, doorknobs, and other high-touch surfaces with a hospital-grade disinfectant.

For more information call 805-922-5457 talk to a SERVPRO franchise professional.

Emergencies and Insurance – How can SERVPRO help you?

2/19/2020 (Permalink)

There is never a good time for a disaster to happen and when it does happen chances are you already have so much on your plate. There’s a good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs going.

On top of it all, now you need to contact your insurance and see if these damages will be covered or not. 

How can SERVPRO of Santa Maria help you?

When you experience a disaster please call SERVPRO of Santa Maria, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, don’t hesitate to call SERVPRO of Santa Maria, 24/7-365. 805-922-5457

EXTRA! EXTRA! READ ALL ABOUT IT!

2/19/2020 (Permalink)

Calling all Insurance Agents!

Did you know SERVPRO of Santa Maria offers a variety of Continuing Education Classes FREE for professionals in the industry?

What is a Continuing Education Class you ask?

Insurance agents are required to take several courses that offer credits to keep their licensing up to date. In California, each hour counts as one credit, and 24 hours are required every two-year term. 

Here at SERVPRO of Santa Maria, we offer approved courses to our local agents at no cost! We offer a variety of courses such as Ethics, Understanding Mold in the Restoration Industry, Biohazard Cleanup, and more!

We have also found these courses to be beneficial to property managers, as well as realtors and maintenance crews. 

We feel it is important for individuals in the industry to get the correct information. Who better to teach than the professionals themselves? 

To make it even more convenient for attendees, we can come to you!

Give us a call to set up a Continuing Education Class in your office today!

805-922-5457

Document Drying

2/18/2020 (Permalink)

When you walk into a flooded room, your first concern may not be damp paper, but once you’ve cleared the room, you may find that to be one of the tricker problems you face. After all, a towel can dry your filing cabinet, but what do you do with all the files inside?

First Steps

The most important step to take is to freeze your documents immediately. Freezing halts the destruction of the paper—it won’t undo damage, but it prevents any further deterioration by the physical effects of water or the growth of bacteria and mold. This will work whether you have cabinets full of client files or just family photos that you’re trying to preserve.

At this stage, it is important to pack the documents as carefully as possible. If you throw them in the freezer while folded or rolled, they will remain in that shape even after drying and cleaning. Make sure that they’re flat enough to put in a file folder once you get them back.

When you call SERVPRO of Santa Maria and ask for help, we’ll transport the paper in its frozen state to our document restoration center. 

Safely Drying Documents

SERVPRO uses sublimation to dry water damaged documents. This is the physical process that happens when the water in an object goes from solid straight to gas without becoming liquid in between. This prevents paper from being re-damaged once it thaws.

This is the only method for document drying that is approved by both the National Archives and Records Administration and the General Services Administration

SERVPRO Document Restoration Services

SERVPRO of Santa Maria can provide you with document restoration services beyond just drying. We can decontaminate papers that are exposed to hazardous conditions, such as a sewage spill. We can digitize documents if your office decides that you want a backup in case anything happens again. If you decide that you don’t need the documents back, we can securely destroy them and provide you with a certificate of destruction.

Most importantly, we and all members of the document restoration team are HIPPA Master Certified, which means that patient records and private information are in a secure chain of custody while they are being restored.

At SERVPRO of Santa Maria, we want to make it “Like it never even happened,” after an emergency. From the floors to files, we’re here to help.

Water, Water, Everywhere!

2/18/2020 (Permalink)

An Unwelcome Surprise

Imagine coming home from vacation, opening your front door, and seeing water on the floors and drywall scattered across your furniture and electronics as the ceiling is crumbling down. As you walk through your home, going up squishy stairs, you realize your whole home is flooded.

Your home is where you take refuge from the world. Home is where you're surrounded by memories. When your home is threatened by water damage, it can be a traumatic event. What do you do next? 

When we asked SERVPRO customers to describe our team, the one word that kept coming up was “hero.” We are here to help, with compassion, expertise and urgency.

About SERVPRO of Santa Maria

SERVPRO of Santa Maria is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Santa Maria specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

The Do’s and Don’ts with Fire and Smoke Damage.

2/18/2020 (Permalink)

Fire damage can be scary , until help arrives here are some tips to help minimize damage.

Do’s:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on the house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Santa Maria.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO.
  • Attempt to clean any electrical appliances (TV sets, Radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Top Burn Safety Tips

2/12/2020 (Permalink)

Top Burn First Aid Tips

When residents of Santa Maria, CA, think of fire damage, images of charred possessions and destroyed infrastructure requiring extensive cleanup and restoration may come to mind. Fire and extreme heat can, however, also burn skin. Knowing how to assess and care for burns is a valuable skill that may come in handy during an emergency or even in your daily life.

1. Evaluate Severity of Burn

The first step in burn first aid is to evaluate the severity of the injury. A minor burn may affect an area less than three inches in diameter and can present with blisters or superficial redness. Major burns covering a larger portion of the body, may penetrate deep into the skin and surrounding tissue and can cause the skin to appear dry or charred.

2. Seek Medical Attention

If your skin sustains fire damage and a major burn, you should seek immediate medical care. To help alleviate pain while you wait for emergency personnel, you can cover the burn with a cool, moist cloth.

3. Cool Minor Burns

You can often treat minor burns with basic first aid. You should initiate care by applying a cool, moist compress or holding the burned skin under cool water. Because swelling may occur, you should also remove rings or other tight items near the affected area.

4. Apply Soothing Lotion

Next, you can apply lotion to help further alleviate pain and prevent the skin from excessive drying. Special lotions containing aloe vera offer anti-inflammatory and cooling capabilities, making them an ideal choice.

5. Bandage Injured Area

As a final step, you can loosely wrap a sterile gauze bandage around the wound. Be careful not to apply excessive pressure to the damaged skin.

6. Manage Visible Blisters

Blisters may help protect damaged skin from infection. While addressing the burn, be careful not to pop any existing blisters. If a sore opens, clean it and apply antibiotic ointment.

Burns can happen almost anywhere. While skin sustaining significant fire damage requires prompt medical intervention, you can often address minor burns using simple burn first aid techniques.

What to do about Smoke Damage Commercial Property

2/12/2020 (Permalink)

Ways to Remove Smoke Odor from Your Place of Business

If your Santa Maria, CA, business is ever affected by fire, you will certainly be worried about the visible damage, such as charring, water damage and soot. However, after all that is cleared away, you may still be left with smoke damage. The odor can linger long after the fire is extinguished if not treated properly. That's where smoke cleaning comes in. There are several ways to remove smoke odor from your place of business so that you and your customers can breathe easy.

1. Ozone Machines

Ozone machines work by releasing O3, ozone molecules, into the air. The O3 then binds to the other molecules in the area through a process known as oxidation. This creates new oxygen molecules that do not emit a smoke odor.

2. Air Filtration Devices

Commercial air filtration devices used for smoke cleaning and removal work the same way as smaller residential air purifiers. They suck in the dirty air in the area, trap the smoke particles and other pollutants and irritants in a filter (or multiple filters), and return the cleaned air to the room.

3. Thermal Fogging

Thermal fogging recreates one crucial element of fire — heat — to thoroughly deodorize all affected areas. Heat causes most materials to expand. Because of this, smoke may get into areas during a fire that are not easily accessible after the area has cooled. Thermal fogging works by releasing a heated deodorizing fog into the area. The heat causes the surrounding material to expand, allowing the deodorizing agent to get into all of the places the smoke penetrated during the fire.

Which smoke cleanup method to use depends both on the type of smoke and the object or materials being cleaned. A professional restoration company can select the best method of smoke cleaning for your Santa Maria, CA, business and make sure the job is done thoroughly, safely and quickly, so you can get back to business.

Restoring Your Santa Maria Commercial Property After A Water Damage Event

1/31/2020 (Permalink)

Flooding and water damage events at Santa Maria commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Santa Maria

SERVPRO of Santa Maria specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Going on Vacation? Make Sure to Do These Things to Minimize Chance of Water Damage.

1/31/2020 (Permalink)

Water damage occurring while a family is away from their home for long periods of time can be a devastating occurrence that can be quite costly. With this knowledge, SERVPRO of Santa Maria have released a report on things you can do to minimize water damage when you are away from your home.

SERVPRO has been helping clients in Santa Maria for years when it comes to disaster restoration and cleaning. If you ever experience water damage in Santa Maria, whether commercial or residential, SERVPRO should be your first call as they have been doing it for half a century, along with offering many other forms of cleaning and restoration. Check out their website for more information of call them at 805-922-5457 if you have any questions.

How to Prevent/Minimize Water Damage in Your Home While on Vacation

Water damage is one of the most common and horrific things that can happen to your house. There are many possible causes and catalysts for water damage, so it is always a good idea to keep an eye out for them. However, when you and your family are on a well-deserved vacation, it’s impossible to keep an eye out for them. With that in mind, here are some great ways to lessen the chance of your home suffering water damage while you are away.

The first and most obvious thing to do is check the house for leaks. Even a tiny leak can turn into something much worse over the few days you are gone, get them tightened up. Also, use this time to inspect any appliances to make sure all hoses are tight and nothing looks off. Make sure the sump pump is working too, or you could be in for a huge clean-up when you return.

Now that everything is in working order and there are no obvious signs of damage, the next thing you should do is find someone who wouldn’t mind checking on your house for you while you’re gone. This is important as they would be able to turn your water off to minimize the damage if a pipe bursts or a leak starts. If no one can check on your home for you, it is a good idea to turn the water off before you leave to ensure nothing horrific can take place.

Remember, SERVPRO should be your first call if you discover water damage in your Santa Maria home. They can help you in a professional and timely manner to get your house back to 100%.